IT SUPPORT
IT Support For Every Workplace
At Velocity, we stay on top of global requirements to offer comprehensive IT support and fully managed IT services. Technology today allows us to oversee and manage businesses from anywhere in the world. Everything we do is tailored to meet the unique needs of businesses at every stage of their growth journey. From traditional helpdesk services to fully managed IT solutions, our expertise guides you through the realms of digital transformation, workplace efficiency, and heightened security.
We specialize in equipping our clients with customized operational setups for the Modern Workplace, maximizing productivity to fuel business growth.
Key Features Of Your Fully Managed IT Service
- Fast and effective resolutions your IT issues
- Patch management of your computer and network systems
- Office 365 support and administration
- Comprehensive cloud transformation unlimited online and onsite support
- 24/7 Monitoring and proactive maintenance of your computer and network systems
- Managed Anti-Virus / Anti-Malware
Easy Set up
Personalised Services
24/7 Rapid Response
Cost Effective & Efficient
Support and Solutions to
Drive Your Growth
We offer a range of competitive, fully-managed IT Support and business solutions customised to suit your needs at every stage of growth.
Ask Us About
How to get the most out of Office 365
Using Teams to replace telephone infrastructure in Hong Kong
Adopting Egnyte for File Storage and Collaboration
Demystifying Cloud strategy and implementation
Comprehensive cloud transformation unlimited online and onsite support
Making sense of Intune features and functionality
Securely archiving WhatsApp messages
The importance of managed firewalls
How penetration testing keeps businesses safe
GET A QUOTE
Your business is our business. We’ll take time to get to know you, understand your exact requirements to tailor IT services and solutions for every stage of growth.
What Clients Say
Trusted for IT since 2011
Sina Ginger, the world's leading ginger candy manufacturer, has relied on Velocity as their trusted technology MSP since 2011.
With Velocity's expert guidance, we’ve implemented iPads for order management, OneDrive for document management, and workflows for traceability in warehouse
operations.
Velocity also takes care of our IT hardware, including CCTV, laptops, and servers for our ERP system. We've never experienced any IT failure, operation issues, or security breaches since partnering with Velocity. They regularly back up our files to prevent any accidental deletion and ensure that our licenses are always up-to-date.
Eugenia Yeung
Director and Deputy General Manager
Sixfifteen Imports-Exports Limited (Sina Ginger)
Always there for us
“Velocity prepared the AWS infrastructure to our specifications in just a day and have been managing the site for more than six months with zero unscheduled downtime. We needed to make several last-minute additions and changes and the team were always there for us, responding quickly and suggesting cost-effective solutions.”
Nour Soliman
Global Marketing Director
Beacon Events
Going the extra mile
“We are the only Asian branch of a French financial services group and need local expertise in HK. When we needed to move office after growing substantially to 30 employees in HK, Velocity was the logical choice to manage the IT part of our move that had to happen in one weekend. Velocity’s project management and team of engineers ensured the move happened as smoothly as possible. OTCex HK was up and running on the Monday morning after the move and none of our institutional clients suffered any interruption to their broking services. What was outstanding was how Velocity went the extra mile after the move. We suffered a major electrical issue the weekend after the move and Velocity organized the replacement of the blown circuits.”
Eric Rabot,
CEO
OTCex Hong Kong Limited
Facilitated our growth
“Our operation has grown volume-wise and geographically, and Velocity has assisted us with a wide range of IT services to facilitate our growth. Their focus on Cybersecurity within IT Infrastructure management has kept them relevant and effective.”
John Ng,
Managing Partner
Landmark Capital Hong Kong
Fast delivery
“What is particularly impressive was the ability of Velocity to complete a major office establishment project in Hong Kong in a very compressed timeline. Our company is expanding globally and Velocity is providing all the required IT solutions and services to enable this expansion.”
John Dewe
Head of Information Communication Technology
CDB (China Development Bank) Aviation Leasing – Hong Kong
12 years of quality service
“Velocity has looked after all aspects of our IT requirements including office moves, database support and generally keeping our IT running smoothly. The fact that we have relied on Stuart’s service for over twelve years gives an indication of the quality of service and professionalism that they provide.”
David Bulbeck
Managing Director
Executive Impact Limited
Extremely knowledgeable
“Velocity is extremely knowledgeable in a variety of IT and online security matters. Velocity managed our computing life from developing high-level corporate IT strategy through design, implementation and infrastructure upkeep and also kept my laptop and email running trouble free for years.”
Alex Hill
Hill Partners Limited
Director
Outstanding problem solvers
“We have been very pleased with our decision to select Velocity as our IT support company in Asia. After acquiring a business in Hong Kong we faced a number of challenges with providing support to an office half way around the world that Velocity has assisted us with resolving. Importantly they have been proactive in identifying inefficiencies and recommending and implementing changes that assist our Global IT Team.”
Stephen Roberts
Global IT, Integration & Change Director
Equiom Group
Super responsive
“The service we have received from Velocity has included constant and proactive monitoring of our systems, a continuous option of regular (weekly) site visits to ensure ongoing issue resolution, two office moves and a number of IT upgrades both in terms of hardware and software. Each interaction with Velocity has been typified by competence and responsiveness, as well as accurate costing both in terms of pricing competitiveness and resourcing requirements.”
Tom Royds
Chief Operating Officer
Lloyd George Management (HK) Limited
New Test
“The service we have received from Velocity has included constant and proactive monitoring of our systems, a continuous option of regular (weekly) site visits to ensure ongoing issue resolution, two office moves and a number of IT upgrades both in terms of hardware and software. Each interaction with Velocity has been typified by competence and responsiveness, as well as accurate costing both in terms of pricing competitiveness and resourcing requirements.”
Tom Royds
Chief Operating Officer
Lloyd George Management (HK) Limited
Your business is our business
We’ll invest in getting to know you, so please drop us a line on how we can help. One of our experts will get back to you promptly for a free consultation.
